Give your direction of travel and the nearest exit, interchange, or mile marker.
MICHIGAN ROADSIDE DECISION TOOL
Freeway shoulder, city street, or parking lot: answer three questions and get a personalized action card for your exact roadside situation.
60-SECOND SAFETY CHECK
Choose one answer in each row. The card separates an emergency from an ordinary service call and tells you what location details to collect.
Complete all three questions to create your action card.
DETROIT METRO LOCATION LANGUAGE
“I am on the freeway” is not enough for a safe dispatch. Direction, nearest exit, shoulder side, cross street, and a visible landmark help identify the correct approach.
Give your direction of travel and the nearest exit, interchange, or mile marker.
State whether you are eastbound or westbound and identify the nearest exit.
Share northbound or southbound, the shoulder side, and the nearest interchange.
Give your direction, nearest exit, and whether the vehicle is fully off the travel lane.
Share northbound or southbound, the nearest exit, and visible shoulder conditions.
Give your direction, nearest exit or mile marker, and whether you are on the median or right shoulder.
Name the nearest cross street, city, business, or driveway entrance.
Give the nearest cross street and clarify which side of Telegraph you are on.
Share the city, nearest cross street, and a visible landmark or business.
BUILT FROM MICHIGAN SAFETY GUIDANCE
Michigan State Police guidance says drivers with a disabled vehicle should park, activate emergency flashers, call for assistance, and generally remain in the vehicle with a seat belt buckled while waiting. A crash, blocked travel lane, injury, fire, or other immediate danger belongs with 911—not an ordinary roadside dispatch.
Safety guidance reviewed July 23, 2026. This tool does not replace emergency services or instructions from police, fire, EMS, or roadway authorities.
COMMON STRANDED-DRIVER QUESTIONS
Traffic exposure, shoulder width, visibility, weather, and which side of the vehicle faces traffic all matter. If the location is unsafe, call 911 for a traffic hazard or seek towing and emergency support rather than attempting ordinary roadside work.
Share the road, city, direction of travel, nearest exit or cross street, shoulder side, visible landmark, and your vehicle color. A map pin can help, but it should not replace a spoken location description.
Call 911 for injury, smoke or fire, a person or animal in danger, a vehicle blocking traffic, a crash scene, or another immediate safety threat.
No. Some shoulders, curves, construction zones, weather conditions, and traffic situations are too dangerous for ordinary roadside service. The location must be assessed before dispatch.
SAFE AND READY?
Open 24 hours Monday through Friday. Closed Saturday and Sunday.