COMMON SIGNS
Does this match your problem?
- A narrow or missing shoulder
- The vehicle is close to a live traffic lane
- Poor visibility, rain, snow, or darkness
- A flat tire or breakdown near an entrance ramp, curve, or construction zone
SAFETY AND BUSINESS
You are stranded near fast traffic and need to know whether the location is safe enough for roadside service.
COMMON SIGNS
HOW WE MAY HELP
IMPORTANT LIMITS
Safety controls every decision. We may decline or delay service when the location, traffic, weather, or shoulder is unsafe. Highway conditions can affect pricing.
ANSWERS BEFORE YOU CALL
There is no single answer for every highway location. Move away from live traffic only when you can do so safely, and follow emergency personnel instructions.
Often no. A vehicle exposed to live traffic may require police traffic control or towing to a safer location.
Give the freeway name, travel direction, nearest exit, mile marker, cross street, and a location pin when available.
Call with your exact location, vehicle information, and roadside problem.